The Great AI Leap in Customer Engagement

November 6, 2025
04:30 PM – 09:30 PM

Dusit Thani, Sheikh Zayed Road, Dubai

A GATHERING OF DUBAI’S MOST PROMINENT MARKETING AND DIGITAL LEADERS

The next era of engagement is here, powered by AI. Join us at CleverTap’s Big Leap Dubai 2025 to explore how AI is transforming customer engagement, driving growth, boosting retention, and unlocking lifetime value.

Connect with marketing visionaries, AI experts, and growth leaders as they share real-world strategies that make customer interactions more personalized, predictive, and impactful. Don’t miss your chance to network and gain insider access to the growth playbooks of the world’s most engaging brands.

Who Should Attend

Why Attend

AI-Powered Personalization

Crack the code to 1:1 individualization

Real growth stories

Proven frameworks and success stories from leading brands

Future-Proof Your Martech

Explore what’s new in engagement and retention

Expand Your Network

Connect with CXOs and decision-makers shaping the future of marketing

Agenda

4:30 - 5:30 PM

Registrations, Networking & Welcome Drinks

5:30 - 5:35 PM

Welcome Note

Sangeeta Jash, Vice President, Marketing, CleverTap

5:35 - 5:45 PM

Keynote Presentation: The Great AI Leap in Customer Engagement

Mohammad Tannous
Regional Director, MEA & Turkey, CleverTap

5:45 - 5:55 PM

Industry Growth Story - Ounass: The Art of Personalized Luxury Engagement

Fidha Marzoock, Senior CRM Analyst, Ounass, Al Tayer Group

5:55 - 6:10 PM

Partner Spotlight - Storyly: Transforming Customer Journeys with Adaptive Content Flows in the Agentic Era

Yagiz Temel, Senior Product Manager, Storyly
Irem Isik, Head of Marketing, Storyly

6:10 - 6:40 PM

Panel: Insight-Led, AI-Driven - How UAE's top Brands are Driving Growth and Retention

Moderator:
Deepak Lamba, Chief Revenue Officer, CleverTap

Panelists:
Baris Kocdur, VP of Marketing, Justlife
Syed Fahadulla Hussainy, Chief Product Officer, Jeeny
Gaurav Chandravanshi, Head of Growth, LuLu Exchange
Sandeep Anand, Senior Marketing Director & Head Ecom Sales (KFC, Pizza Hut, Hardees), Americana Restaurants

6:40 - 7:10 PM

Panel: From Insights to Impact - Inside the Engagement Playbook of UAE’s Top Brands

Moderator:
Sangeeta Jash, Vice President, Marketing, CleverTap

Panelists:
Shahil Abdulla, Marketing Director, YOUGotaGift
Ruba Al Athra, CRM Manager, Ounass, Al Tayer Group
Rouba Hammoud, Senior Product Manager, Tamatem Games
Kara Moddemann, VP Growth & Marketing, The Luxury Closet

7:10 - 7:25 PM

Customer Milestone Celebrations

Ranjeet Walunj, Chief Customer Officer, CleverTap

7:25 - 7:30 PM

Closing Note

Deepak Lamba, Chief Revenue Officer, CleverTap

7:30 PM onwards

Dinner & Networking

Speakers

Baris Kocdur

VP of Marketing, Justlife

Syed Fahadulla Hussainy

Chief Product Officer, Jeeny

Gaurav Chandravanshi

Head of Growth, LuLu Exchange

Deepak Lamba

Chief Revenue Officer, CleverTap

Sangeeta Jash

Vice President, Marketing, CleverTap

Shahil Abdulla

Marketing Director, YOUGotaGift

Rouba Hammoud

Senior Product Manager, Tamatem Games

Ruba Al Athra

CRM Manager, Ounass, Al Tayer Group

Mohammad Tannous

Regional Director, MEA & Turkey, CleverTap

Fidha Marzoock

Senior CRM Analyst, Ounass, Al Tayer Group

Irem Isik

Head of Marketing,
Storyly

Yagiz Temel

Senior Product Manager
Storyly

Kara Moddemann

VP Growth & Marketing, The Luxury Closet

Sandeep Anand

Sr.Marketing Director & Head Ecom Sales, Americana Rest.

Ranjeet Walunj

Chief Customer Officer, CleverTap

REGISTRATION FORM

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This is an exclusive invite-only experience, and we reserve the right to limit registrations to ensure a curated and meaningful experience for all participants.

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