Launching KSA’s First Local CX Cloud

Meet the all-new Exotel: Elevating AI-driven customer interactions

Location

Hyatt Regency , Riyadh, KSA

Date & Time

September 9, 2024 | 04:00 PM - 7:15 PM

All New Exotel is here!
Unveiling Saudi’s First Local CX Cloud

Step into the future with Exotel’s all-new offerings, designed to elevate your customer engagement experience in Saudi Arabia. From local cloud solutions to AI-powered interactions, discover how we’re revolutionizing the way you connect with customers.

  • The New Local Cloud: Move to the cloud with Ameyo by Exotel—secure, localized, and compliant with SAMA.
  • The New Omnichannel Contact Center: Your go-to contact center, now with local cloud support for seamless data localization.
  • The New AI-Driven Conversations: Enhance every interaction with AI that predicts intent, state, and emotion.
  • The New Unified Customer Journey: Integrate sales, support, and service into one cohesive experience.

A Powerful Evening You Can’t Afford to Miss

Local CX Cloud

Discover Exotel’s new localized CX cloud, designed for compliance and performance.

AI-Powered Conversations

Explore how AI can enhance customer interactions with predictive insights and automation.

Future Trends Roadmap

Learn how to future-proof your enterprise with cutting-edge communication strategies and real-world use cases.

Meet and learn

Connect with industry leaders and practitioners to refine your business strategies.

Insights on KSA AI 2030 Vision

Hear from a distinguished member of the Ministry on Saudi’s AI future.

Ready to Transform Customer Engagement?

Calling Visionary Leaders

Chief Customer Experience Officers Customer Service Professionals Customer Support Professionals Heads of Customer Experience VPs of Customer Experience Directors of Customer Experience Chief Sales Officers Heads of Sales VPs of Sales Directors of Sales Chief Technology Officers Heads of Technology VPs of Technology Directors of Technology Innovation Leaders Digital Transformation Experts Chief Operations Officers

Industries Leading with AI

Marketplaces BFSI eCommerce Logistics Healthcare Automobile Retail

Agenda

4:00 PM to 4:30 PM

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Registration & Networking

4:30 PM to 4:45 PM

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Opening Ceremony

4:45 PM to 5:30 PM

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Keynote on Saudi AI Vision 2030

5:30 PM to 6:15 PM

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Interactive Panel
"Pioneering the Future – AI-Driven Customer Engagement in Saudi Arabia"

6:15 PM to 6:30 PM

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Networking Coffee Break

6:30 PM to 7:00 PM

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Insightful Chat with Cloud and Telecom Leaders
"Innovation and Integration – The Role of AI in Shaping Tomorrow’s Customer Experiences"

7:00 PM to 7:15 PM

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Interactive Q&A Session

7:15 PM Onwards

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Networking Dinner

Visionary Leaders in Action

Shivkumar Ganesan

Chief executive officer

Sachin Bhatia

Co-founder & Chief Growth Officer

Awais Ahmad

IT & PM0 Director at e& enterprise

Hatim A.Shewaila

Head of Customer Care & Contact Center at Arab National Bank

Register Now!

Don’t miss the opportunity to be a part of this transformative event. Reserve your spot today and join us in shaping the future of customer communication in Saudi Arabia.

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Boardroom Venue

Contact Info

1702 & 1706 , Mazaya Business Avenue BB2, Al Thanya Fifth, Jumeirah Lakes Towers, Dubai, UAE

Call us

+971 4 243 4677 / 88

Email us

info@verve-management.com

© 2024 An Event By Verve Management DMCC, All Rights Reserved.

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